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Frequently Asked Questions

Common questions about the Responsible Elephant Experience.

What's included in the Responsible Elephant Experience?+

This tour includes: Hand-prepared elephant treats and food, outdoor rain shower activity with the elephants, educational briefing, nglish-speaking guide/staff, insurance (passport number required).

Can I cancel or reschedule the Responsible Elephant Experience?+

Yes — cancellation is free of charge up to 24 hours before the tour starts. Cancelled 1 day or less before the event: 100% cancellation fee. Cancelled 2 days or less before the event: 50% cancellation fee.

Do I need to pay in advance to book the Responsible Elephant Experience?+

No — reserve your spot online for free and pay the operator on the day of the tour ("Book Now, Pay on Tour").